Personalized Border Collie Coffee Mug
Personalized Border Collie Coffee Mug
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Order Processing, Shipping & Returns Policy
ORDER PROCESSING INFO:
Currently, orders are typically processed within 2-5 business days. However, please allow up to 7 business days to account for any unexpected fluctuations in demand or production or if orders must be personalized or custom-made :)
Shipping time is NOT included in the Order Processing time because we have no control over the couriers once packages leave the warehouse.
SHIPPING INFO:
All orders are shipped with tracking information and this will be sent to the email address on file.
Note: Upgrading the shipping time i.e Next Day or Overnight - does not change the processing time, it only expedites the shipping time once your order leaves our warehouse.
Most of our products are printed and shipped by us from our Central Florida studio. However, occasionally during peak seasons, we use a Professional Printing company to print and ship orders directly to our customers. This enables us to process orders efficiently and quickly.
International shipping times are estimated at 6-10 business days.
Shipping times are estimates and are not guaranteed.
** Be advised that delays do sometimes occur during peak seasons.
Return Policy
Returns are not accepted on custom or personalized products but please contact us if there is an issue with your order.
If the mistake was ours, we aim to sort it out.